Team 21
Team Members |
Faculty Advisor |
Randy Yu |
Suining He Sponsor University of Connecticut |
sponsored by
Responsive Multimodal Care Coordinator (MCC) Development
Bastion Health is the US's first specialty digital clinic for male health, offering a comprehensive end-to-end healthcare experience. From at-home diagnostics and virtual consultations to personalized treatments and care navigation, they provide a seamless and integrated healthcare solution designed specifically for men. They are becoming the go-to platform for men's health, making quality care more accessible and convenient. In pursuit of optimizing their digital healthcare solution, we intend to develop a responsive Multimodal Care Coordinator (MCC) that onboards patients to our platform. MMC will initiate essential conversations with our clients by asking critical questions and providing a list of answer options to choose from. Generally, the onboarding process comprises 15-20 questions. It goes above and beyond to include the provision of article cards, a doctor promotion card, and tip cards. MMC should demonstrate complete independence and facilitate accurate transmission of data to the client side in a format they can engage with without resistance. Moreover, MMC will facilitate an interactive presentation of communications from care coordinators and doctors in the chatfeed, such as visit summaries, prescription notifications, upcoming appointments, and other important messages. Ideally, if a patient inquires about their last visit summary, MMC should comprehend the request, create an appropriate payload, and communicate it to the back-end API to retrieve the relevant data.